Privacy Policy

Introduction

This Privacy Policy outlines how DALI-GIFTS.COM (operated by JOI FIRM LLC) ("the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual. Below is more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.
  • Purpose of collection: To accurately load the Site for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
  • Source of collection: Collected from you, including via live chat box.
  • Disclosure for a business purpose: Shared with our processor Shopify.

Customer Support Information

  • Examples of Personal Information collected: Information provided when you contact us for customer support.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience. Cookies allow the website to remember your actions and preferences (such as login and region selection), reducing the need to re-enter this information. They also provide insights into website usage, like whether you're a first-time visitor or a frequent visitor.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. It is your responsibility to check this page periodically for updates.